Tag: #pivot

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Sports Broadcasting 4K Stack

In the context of sports HD broadcasting, a 4K stack usually refers to the technical infrastructure required for live production and delivery of 4K Ultra High Definition (UHD) content. This typically includes specialized cameras, video switchers, routers, servers, storage systems, encoders, and decoders that are specifically designed to handle high-resolution video streams.

Building a 4K stack for sports HD broadcasting requires a combination of hardware and software solutions that are optimized for low-latency, high-bandwidth video processing and delivery. Here are some key considerations to keep in mind:

1. Choose the right equipment: Select cameras, switchers, encoders, and other equipment that are designed to handle 4K UHD content, and ensure that they are compatible with one another and your network infrastructure.

2. Use high-capacity storage: 4K UHD video requires a significant amount of storage capacity, so it’s important to use high-capacity storage systems that can handle the large amounts of data generated by live sports broadcasts.

3. Optimize your network: Make sure that your network infrastructure is capable of handling the bandwidth requirements of 4K UHD video streams, and that it is properly configured to minimize latency and ensure reliable data transmission.

4. Utilize specialized software: Use specialized video processing software that is optimized for 4K UHD video and can handle the unique demands of live sports broadcasts, such as fast-paced action, multiple camera angles, and dynamic lighting conditions.

There are several products available for specialized video processing software that is optimized for 4K UHD sports broadcasts. Some of the popular ones include:

• EVS XT4K – A specialized server system that provides live slow-motion replay, super slow-motion, and on-the-fly editing capabilities for 4K content.

• Grass Valley K-Frame V-series – A live production switcher that supports 4K UHD resolution and provides advanced features such as HDR support, up/down/cross-conversion, and color correction.

• Avid MediaCentral – A comprehensive media management and workflow platform that provides real-time collaboration, content distribution, and automated processing capabilities for 4K UHD video.

• Blackmagic Design ATEM 4 M/E Broadcast Studio 4K – A live production switcher that supports 4K UHD resolution and provides advanced features such as multi-camera switching, chroma keying, and 3D graphics.

• Sony HDC-5500 – A 4K UHD system camera that includes advanced features such as high-speed image capture, remote control capabilities, and image stabilization for capturing fast-paced sports action.

• Ross Video Carbonite Ultra – A live production switcher that supports 4K UHD resolution and provides advanced features such as customizable macros, multi-screen outputs, and virtual set creation.

• Panasonic’s Kairos video processing platform is designed to handle 4K UHD video, including fast-paced sports action. The system can support multiple video inputs, including baseband, IP, and NDI sources, and provides real-time switching and four layers of DVE with key and fill. 

Additionally, Kairos has an optional hardware accelerator that can be added to the system to handle up to 16 4K inputs and 8 4K outputs, providing the necessary processing power to handle the demands of live sports broadcasts.

Its flexible architecture and scalable design, Kairos offers a solution that can handle the unique requirements of live 4K UHD sports video production.

These products are designed to handle the complex requirements of live 4K UHD sports broadcasting and enable production teams to deliver high-quality, engaging coverage of sporting events.

By following these best practices, you can build a 4K stack for sports HD broadcasting that is capable of delivering high-resolution video and allowing viewers to experience the action in stunning detail.

Some Sports Networks / Broadcasters have built their 4K stack for sports broadcasting through a combination of hardware and software solutions. Here are some key components and technologies used by them to deliver 4K sports broadcasts:

1. Cameras:  Broadcasters use specialized 4K UHD cameras that are capable of capturing high-quality sports footage with stunning detail and clarity. These cameras are typically positioned around the arena or stadium to capture multiple angles of the action.

• Sony, Panasonic, Canon, and Red are all popular choices for 4K broadcast cameras.

2. Production equipment:  Broadcasters use specialized video production equipment that is designed to handle the high-resolution video streams generated by 4K UHD cameras. This includes video switchers, graphics systems, and other production equipment that is optimized for 4K UHD workflows.

• Brands like Grass Valley, Ross Video, and Blackmagic Design offer a range of specialized production equipment for 4K broadcasts.

3. Network infrastructure:  Broadcasters havr built a high-bandwidth network infrastructure that is capable of handling the large amounts of data generated by 4K UHD video streams. This includes high-speed fiber optic connections, IP video delivery, and other networking technologies.

• Companies like Arista Networks, Cisco, and Juniper Networks provide network infrastructure solutions that are optimized for high-bandwidth 4K streaming.

4. Storage and encoding:  Sport Broadcasters use specialized storage systems and video encoding software to capture, process, and deliver 4K UHD video streams in real-time. This includes high-capacity storage and encoding systems that can handle the large amounts of data generated by live sports broadcasts.

• Brands like EVS, Harmonic, and Telestream offer specialized storage and encoding systems that are designed to handle the large amounts of data generated by 4K broadcasts.

5. Display technology: Finally, Sports Broadcasters work with technology partners to ensure that their 4K UHD broadcasts can be viewed on a range of consumer devices, including 4K UHD televisions and streaming devices. They use technologies like High Dynamic Range (HDR) to ensure that the image quality and color accuracy of their broadcasts meet the highest standards.

• Brands like Sony, Samsung, LG, and Vizio are all popular brands for 4K UHD televisions, while streaming devices like Roku, Amazon Fire TV, and Apple TV are widely used for delivering 4K content to viewers.

By leveraging these components and technologies, Broadcasters have been able to build a 4K stack that is capable of delivering stellar sports broadcasts with breathtaking detail and clarity.

It’s important to note that these brands and models are only examples and many Sports Broadcasters may use different equipment depending on the specific needs of their broadcasts.

End note:  I am not currently an employee of, and I was not paid by any named company in this article for the information.

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The Why Not Attitude for Job Success, Setting Boundaries, & Avoiding Burnout

You can excel in your passions. But it’s important to recognize those opportunities and say yes to them.

The philosophy of “Why not?” is not based on ignorance. Instead, it is a mindset that encourages openness to new ideas and experiences without immediately dismissing them. It is about approaching opportunities with a sense of curiosity and a willingness to take risks.

This philosophy of “Why not?” can work because it prompts you to consider things that may not have been previously considered, leading to new insights, opportunities, and directions. By embracing challenges and uncertainty instead of letting fear and doubt hold you back, you can discover new possibilities and grow as an individual.

Rather than blindly embracing every opportunity, the philosophy of “Why not?” is about considering the potential benefits and risks of a situation and making an informed decision based on your values and goals. With this mindset, individuals can approach their personal and professional lives with more creativity, flexibility and confidence, ultimately leading to greater success and fulfillment.

Are you feeling exhausted and at a loss as to how to succeed in your career while still maintaining a fulfilling home life? You’re not alone! The traditional methods of climbing the corporate ladder are not working for most women, leaving many feeling burned out and unfulfilled.

I know firsthand how difficult it can be to juggle the demands of a successful career with a rich personal life. For years, I struggled to keep up with the constant pressure and insane deadlines, never able to set boundaries that would allow me to thrive in both areas of my life. Eventually, I burned out and lost everything.

But I refused to give up. Using my expertise in human behavior, I carved out a new path to success that included intelligent boundaries and the ability to thrive both professionally and personally. And now I want to share my strategies with you, so that you too can achieve freedom and fulfillment.

Whether you work in management consulting, a male-dominated culture, a client-driven organization, an entrepreneurial endeavor, or under-resourced healthcare services, these strategies can help you create the exact boundaries necessary for success. So don’t wait – follow my journey, comment and like, and join an open forum where you can connect with other women who are ready to support you. It’s completely free, and if you’re not comfortable commenting, just send me a DM with a simple “hello”. I’m here and ready to help you thrive.

9 Tips for Women in Business

1. Prioritize self-care: Make your physical and mental health a priority. Prioritizing self-care habits such as getting enough sleep, exercising regularly, seeking support from friends and family, and managing stress can help prevent burnout and increase productivity.

2. Have SMART (Specific, Measurable, Attainable, Realistic, Time-Based) goals for your careers and put systems in place to achieve them. By identifying achievable goals and breaking them into smaller, more manageable steps, women can avoid the feeling of being overwhelmed and stay motivated.

3. Learn to delegate: Delegating tasks to other team members, including household tasks, this can create more time and energy for your careers and reduce burnout.

4. Build a support system: Networking and building a support system of like-minded women can be beneficial for navigating challenges and responsibilities that come with a demanding career.

5. Practice time management: Effective time management can help juggle both work and personal obligations. Prioritizing tasks and setting boundaries for how much time and energy to allocate to specific tasks can help be effective.

6. Use technology to your advantage: Technology can be a useful tool to manage tasks, team communication and efficient work processes which can help maximize time and reduce stress.

7. Seek flexibility: Create a job that is flexible or allows for remote work arrangements. This can help create more work-life balance by eliminating long commutes and taking charge of schedules that may not work as per their needs.

8. Take breaks: Taking regular breaks throughout the day, and in life in general, can help you recharge and return to tasks with a renewed focus and energy.

9. Not sure about achieving your goals? Develop a Why Not? attitude. Don’t give yourself excuses of why you can’t achieve your goal. Don’t look at the barriers or how “something has always been done”, don’t be afraid to challenge the norms, find out about a company you can help, and the solutions you can provide. Why Can You Do It? Keep an open-mind.

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The power of AI’s Coverletter Writing

I asked an AI app to “Write me a 3 paragraph cover letter in less than 300 words for the following job description:

Responsibilities:
· Configure, service, and support all aspects of on-air and post-production broadcast automation systems, specifically network configurations, remote encoders, and control platforms.
· Provide technical (hardware, software, and networking) support for NY-based Post Production facility including Adobe Premiere, Dalet, Microsoft, Linux, and Apple Operating systems, IP networking, and video equipment including EVS.
· Coordinate and execute new project initiatives while protecting air and providing standard day-to-day troubleshooting and maintenance functions on all broadcast network systems.
· Provide system integration in both production and post-production infrastructure, including but not limited to: System build-out and integration, cable fabrication, cable installation, equipment installation, and documentation creation/revision.
· Support, troubleshoot, and maintain the integrity and security of the storage area networks and asset management systems.
· Document system and facility changes to increase visibility and collaboration between operations and engineering partners.
· Manage Transcode and administer ingest/media automation systems.

QUALIFICATIONS:
Required:
· At least 4 years of On-Air and/or Post Production systems experience.
· Experience using and troubleshooting production/post-production software (Adobe Premiere, After Effects, Chyron-based Graphic Systems, Media Asset Management Systems etc.).
· Proficiency in Microsoft, Linux, and Apple Operating systems.
· Knowledge of Microsoft Active Directory authentication, Group Policy Objects, LDAP, and policy-based security.
· Knowledge of Network infrastructure and operations, including subnet and VLAN implementation, and Cisco switch configuration.
· Knowledge of Quantum Stornext SAN and LTO Archive library systems.
· Comprehension of a Fibre Channel and DLC connected SAN environment, related hardware, and networking protocols.
· Knowledge of VMWare Virtualization.
· Knowledge of EVS and router control systems
· Knowledge of Thinclient concepts.
· Knowledge of NDI tools and IP Video Standards (2110)
· Familiarity with IP addressing, file and directory permissions, and networking concepts and terminologies.
· Excellent documentation, communication, & organization skills. Demonstrated ability in troubleshooting & analysis.
· Building and maintaining asset management and file-delivery workflows with full visibility to team partners and customers
· Strong team player – collaborates well with others to solve problems and actively incorporates input from various sources.
· Demonstrated customer focus – evaluates decisions through the eyes of the operational customer; builds strong relationships and creates processes with customer viewpoint.
· Effectively communicate the status of systems and actions within the production environment, including risk assessment, both verbally and through documentation to internal and external stakeholders
· Change oriented – actively generates process improvements; supports and drives change.
· Ability to work well in a fast-paced live broadcast environment.
· Ability to work nights, weekends, and holidays as required.

The following is the AI’s response: I believe the AI’s writing is a bit “arrogant”, so with some tweaks the letter wouldn’t be bad at all. The AI app gave me a good “shell” to start from.

Dear Hiring Manager, (if you have the person’s name, delete hiring manager, and input the person’s name to personalize the cover letter).

I am writing to apply for the role of Broadcast Automation Systems Engineer at your prestigious Post Production facility in New York. With over 5 years of experience in On-Air and Post Production systems, I believe that I am a perfect fit for the job. I am proficient in Adobe Premiere, Dalet, Microsoft, Linux, and Apple Operating systems, IP networking, and video equipment, including EVS systems. My expertise in troubleshooting and analyzing system issues, combined with a strong customer focus, will enable me to effectively communicate system status and drive process improvements.

As a Broadcast Automation Systems Engineer, I have an extensive knowledge of network configurations, remote encoders, and control platforms. I have provided technical hardware, software, and networking support for several key systems, including Quantum Stornext SAN and LTO Archive library systems, and have demonstrated effective collaboration with the operations and engineering teams to ensure seamless integration of systems with existing production infrastructure.

I am familiar with IP addressing, file, and directory permissions, and networking concepts and terminologies, which I have leveraged to build and maintain asset management and file-delivery workflows that offer full visibility to team partners and customers. I am a strong team player with excellent documentation, communication, and organization skills, and I am confident that I will make significant contributions to your team, helping to coordinate and execute new project initiatives while protecting air and providing standard day-to-day troubleshooting and maintenance functions on your broadcast network systems.

Thank you for considering my application. I look forward to discussing my qualifications, skills, and experience in greater detail.

Sincerely,
[Your Name]

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AI Evolving

Artificial intelligence (AI) is evolving rapidly in many different ways, driven by advances in technology, research, and data availability. Here are some of the key trends in AI evolution:

1. Machine learning (ML) algorithms are becoming more sophisticated and capable, allowing AI systems to analyze and recognize patterns in increasingly complex data sets. This is enabling the development of AI applications that can perform more advanced tasks such as natural language processing, image and speech recognition, and predictive analytics.

2. Deep learning (DL) is a subset of machine learning that is specifically designed to process high-dimensional data sets, such as images and speech, more effectively. DL algorithms use multiple layers of interconnected artificial neurons to simulate the function of a human brain, resulting in more accurate and efficient performance.

3. Reinforcement learning is a type of machine learning that uses trial and error to learn from experience. Here, the AI system is rewarded for making correct decisions and penalized for making incorrect ones, allowing it to improve its performance over time.

4. Generative adversarial networks (GANs) are a type of machine learning that allows the AI system to learn about the structure of data by generating new examples that are indistinguishable from real ones. GANs have many applications, such as creating realistic images and videos, improving natural language generation, and creating realistic animations.

5. AI systems are also becoming more collaborative, with multi-agent systems emerging that allow multiple AI agents to work together to achieve a common goal. This is enabling the development of more complex AI applications, such as intelligent autonomous vehicles and smart cities.

Overall, AI is evolving rapidly and its applications are expanding rapidly, with new breakthroughs and advancements being made every day. As the technology continues to evolve, it is expected to play an increasingly important role in shaping the world around us, enabling new possibilities and driving innovation in many different fields.

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Broadcasting Tips: QC’ing and Transcoding files

In media production, building QC (quality check) and transcode files for use in manual and automated workflows typically involves the following steps:

1. Determine the specifications: Identify the technical requirements for the media file based on the delivery platform or distribution channels. This includes file format, resolution, aspect ratio, bit rate, frame rate, audio format, and other technical parameters.

2. Encode or transcode: Once the file specifications are defined, use a transcoding software to encode or transcode the media file to the desired specifications. This process converts the file from its original format to the required delivery format. Ensure the output quality is up to the expected standards.

• Note: Encoding and transcoding are both processes of converting digital media files from one format to another. However, there is a distinction between these two processes that is important to understand.

Encoding refers to the process of compressing digital media files into a specific format to reduce file size while retaining as much quality as possible. This compression can be lossless or lossy, depending on the encoding method used.

Transcoding, on the other hand, involves taking an already compressed media file and re-compressing it into a different format or bitrate. This can involve changing the media file’s resolution, aspect ratio, frame rate or other technical parameters.

While both encoding and transcoding can be used to reduce file sizes, encoding typically involves compressing high-quality files for use in delivery platforms while transcoding focuses more on adapting existing media files to suit a variety of distribution and delivery platforms.

The main difference lies in the fact that encoding is the process of compressing an un-compressed file for storage or streaming purposes, while transcoding is the process of converting an already compressed file into a different format, resolution, and/or bit rate.

3. QC check: Once the file is transcoded, it must be tested to ensure it meets technical specifications and quality levels. This can be done manually or through an automated quality control system that checks for technical issues such as pixelation, color accuracy, brightness, and resolution.

To specifically test QC’d video and ensure it meets technical specifications and quality levels, you can follow these steps:

• Check the video resolution: Ensure the video resolution matches the intended output specifications. For instance, if the video is meant for a 1080p output, verify that the resolution is 1920×1080.

• Verify aspect ratio: Verify if the aspect ratio of the video is correct. This can typically be set to 16:9 or 4:3.

• Check bit rate: Verify that the video’s bit rate meets specified requirements. This will affect the video quality, and too high or too low bit rates can result in poor quality.

• Test audio quality: Check audio levels, clarity, and timing. Ensure audio levels don’t clip or distort, and that the audio is synced correctly to the video.

• Check color and exposure: Verify the color accuracy and exposure levels of the video. Ensure that the colors are not too saturated or de-saturated and that the exposure levels are not too bright or too dark.

• Run tests for technical issues: Quality control software can automate this step by running a series of automated tests to check for technical issues. Some common issues software can detect include pixelation, interlacing, dropouts, and compression errors.

Here are ten series of automated tests that are commonly used to check for technical issues in the broadcast media industry’s QC process:

– Video signal analysis: This involves analyzing the video signal to detect issues such as missing or duplicate frames, video compression artifacts, and signal dropout.

– Audio level analysis: This involves analyzing the audio levels to verify that they are within acceptable levels and that there are no audio dropouts.

– Lip sync analysis: This test checks that the audio and video are in sync with each other, with no noticeable delays or desyncs.

– Closed captioning analysis: This involves analyzing the closed caption data to ensure that they are synced correctly with the audio and video.

– Loudness compliance analysis: This test ensures that audio levels comply with relevant loudness guidelines, such as CALM Act.

– Video quality metrics: This measures various video quality metrics, such as Peak Signal-to-Noise ratio (PSNR), Structural Similarity (SSIM) and Mean Opinion Scores (MOS), to ensure that the video is of high quality.

– Aspect ratio and resolution compliance: This test ensures that the video’s aspect ratio and resolution comply with relevant specifications.

– Subtitle and caption compliance: This verifies that subtitles and captions adhere to standards and are free from errors.

– Compression analysis: This test checks that the video encoding and compression have been applied correctly, and verifies that bitrates aren’t too high or low.

– Color and gamma analysis: This test verifies correct color space and level and image brightness or dark values through gamma analysis. 

These automated tests help ensure that broadcast media content is delivered to its intended specifications, and adheres to industry standards for technical quality.

– Check for legal compliance: Verify that the video does not contain any copyright infringements or other legal compliance issues.

4. Review and revise: Once QC checks are complete, review the results and revise any errors or issues that were found. This can involve making additional cuts, color correction, or other adjustments.

5. File-naming convention and metadata: Consistent file naming convention and metadata is essential to ensure the media assets are managed and distributed optimally. Using a bespoke asset management system or media production software that tag and track the files and the corresponding metadata allows for efficient and accurate searching and retrieval for the use of the assets in future projects.

By following these steps, media producers can ensure that their assets are optimized for different platforms and workflows while also making sure that the files meet the required technical standards for delivery.

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Logistics Gymnastics: Making it work

Technology plays a crucial role in logistics and supply chain management. Here are some examples of vital technologies used in logistics and supply chain management:

  1. Transportation management systems (TMS)
  2. Warehouse management systems (WMS)
  3. Global positioning systems (GPS)
  4. Radio-frequency identification (RFID)
  5. Automated guided vehicles (AGVs)
  6. Drones
  7. Artificial intelligence (AI) and machine learning (ML)
  8. Big data analytics
  9. Blockchain technology
  10. Cloud computing
  11. Mobile devices and applications
  12. Electronic data interchange (EDI)
  13. Electronic logging devices (ELDs)
  14. Telematics

These technologies can be used for a variety of purposes such as optimizing routes, tracking shipments, managing inventory, and improving supply chain visibility. By leveraging these technologies, companies can enhance their efficiency, reduce costs, and provide better overall service to their customers.

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Basics in Broadcasting: Best Practices & Success Metrics

Best practices refer to a set of proven approaches, techniques, or methodologies that are widely accepted as the most effective way of achieving a particular goal or solving a specific problem. 

Examples of best practices:

• Agile project management: An iterative approach to project management that focuses on delivering high-quality products while adapting to changing requirements, while also involving the client/customer in every step of the process, ensuring transparency and collaboration.

• Customer relationship management (CRM): A set of practices and strategies used to manage interactions with customers and potential customers. These practices include automating sales and marketing processes, collecting customer data and feedback, and analyzing customer behavior to improve engagement and retention.

• Search engine optimization (SEO): A set of techniques and strategies used to increase the visibility and ranking of a website or web page on search engines like Google. It involves optimizing keywords, creating high-quality content, and building backlinks to improve organic search results.

• Human Resource management: A set of strategies to attract, retain and manage employees. These practices might include recruiting, selecting, training, compensating, and performance management.

• Risk management: A set of practices used to identify, assess, and manage risks to a project, an activity, or an organization. Risk assessment, mitigation, and monitoring are critical activities in risk management.

• Information security: A set of practices, policies, and procedures used to protect the confidentiality, integrity, and availability of information. Ensuring secure authentication, authorization, and access control, as well as proper encryption and auditing, are all critical best practices in Information Security.

• Storytelling: A technique that involves presenting information, events, or messages in a narrative or engaging format to capture the audience’s attention and maintain their interest.

• Program scheduling: The practice of strategically scheduling programs to attract and retain viewers in the most possible time slots. The highly rated programs should be assigned to primetime, when the most viewership rates are at their highest.

• Audience engagement: The practice of engaging viewers through social media and other digital channels, incorporating audience feedback, and incorporating viewer-generated content into shows to increase ratings and maintain viewer loyalty.

• Adapting multi-platform strategies: A practice that involves creating content and distributing it through multiple channels such as television, social media, and web platforms to increase viewership and expand the reach of the content.

• Conducting Research: A practice of carrying out viewership analysis and market research to gain insights into audience preferences, viewing behavior, and other factors that can influence programming strategy and determine ad rates.

• Production practices: Using cutting-edge equipment and technology, high-production standards to create captivating visual and audio content to capture and retain audience attention.

Typically, best practices evolve over time through a process of experimentation and observation, and they represent the strategies, methods, or tools with a track record of success in a particular field. Best practices are industry-specific and can apply to different areas of business, such as marketing, sales, HR, customer service, and IT, and Broadcast Production. They are often documented and shared within organizations to help guide decision-making and ensure consistency in operations.

Success Metrics 

Success metrics are measurable indicators that organizations use to evaluate the effectiveness of their strategies, tactics, and initiatives. They are quantitative or qualitative measurements of performance that help organizations understand how well they are achieving their goals and objectives. 

Examples of Success Metrics:

• Audience Ratings: Quantitative measurements that show the number of people who are watching a television program. Ratings can be measured through a variety of methods, including live ratings, time-shifted ratings, and VOD ratings.

• Share of Viewership: A metric that provides insight into how much of the available audience is watching a particular program or channel.

• Social Media Engagement: Qualitative measurements that track user activity, sentiment, shares, and mentions across social media platforms such as Twitter, Facebook, and Instagram.

• Ad Revenue: Quantitative measurements of the income generated through advertising.

• Reach: A metric that describes the number of individuals who are exposed to a particular message or ad, determined by the total number of viewers divided by the total population.

• Web Analytics: Qualitative and quantitative measurements of website traffic, page views, demographics, time spent on site, and other factors that impact digital presence.

• Viewer Feedback: Qualitative feedback gathered directly from viewers through surveys, focus groups, or social media platforms, to measure satisfaction and gauge attention to the programming.

Broadcasters use these metrics to measure the effectiveness of their strategies, tactics, and initiatives, based on which they may adjust their programming and promotional priorities to optimize their results.

Success metrics can vary depending on the nature of the initiative or goal, and they should be aligned with the overall vision and mission of the organization. Examples of success metrics could include revenue growth, customer satisfaction rates, employee retention, website traffic, social media engagement, and many others. By using success metrics, organizations can track progress, identify areas for improvement, and make data-driven decisions to achieve their desired outcomes.

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Broadcast Project / Production Management – Serving Your Company, Clients, and Yourself Effectively

I realize this post can be taken wildly in the “wrong” direction. I personally struggle with setting “off-hour” work boundaries. If personnel is needed immediately for a broadcast or live event- I’m on it, Right Away for as long as it takes. I’ve pulled over on a busy highway (in a safe spot) to make calls, send texts, fb, LinkedIn connect to get crew in-time for a show or air.

Project / Production time management techniques:

There are numerous time management techniques that can help a broadcast production manager effectively manage their time. Some specific techniques that may be useful include:

• Planning and prioritizing: This involves mapping out all tasks that need to be done, setting deadlines and then prioritizing them in order of importance.

• Creating a schedule: A production manager can create a schedule that clearly indicates who is responsible for which tasks, when they are due, and how long they will take, in addition to hiring crew, and creating a happy, safe work environment for all (whether fully remote cloud, on on-site).

• Utilizing project management software: Tools like Trello, Asana, or Basecamp can help a production manager organize tasks, keep track of deadlines, and assign tasks to different team members.

• Delegating tasks: It’s important for a production manager to delegate tasks to other team members (associate pm, production assistants, and runners), this can be achieved by identifying the skill set of each team member, assigning tasks accordingly and following up regularly.

• Setting clear expectations: Clear communication from the beginning on the goals of the project, the timeline and the budget can avoid a lot of issues.

• Staying focused: It is important for a production manager to stay focused by setting specific goals for each day or week and avoiding distractions.

• Regularly reviewing progress: Regularly checking on the milestones and timelines help in understanding the progress of the production and can help in making necessary adjustments to stay on track.

 Isn’t it important to take care of work / clients at any cost to my time management/ boundaries?

While it is important to provide good service to an employer / clients, it is also important to set realistic expectations and boundaries for your time management. In the demanding broadcast industry, working long hours are expected, that is not the exception, it’s the base rule (which many of us do), and being available at all times can quickly lead to burnout and impact your performance, which can ultimately affect the quality of service you provide.

By setting healthy boundaries, you can maintain a healthy work-life balance and better manage your time, which can help you perform better overall and ultimately provide better service to your clients. Additionally, setting boundaries can help prevent potential conflicts and unrealistic expectations from clients, which can ultimately lead to better working relationships.

It’s important to communicate your boundaries and expectations to your clients clearly and proactively to ensure everyone is on the same page. 

Clients will appreciate the transparency, and having a clear understanding of when and how they can contact you can help you better manage your time and prioritize urgent matters.

It is possible to take care of your clients while still setting realistic boundaries and managing your time effectively. Both are important for your overall well-being and success in the demanding broadcast industry.



As a Project / Production Manager it’s difficult to set boundaries at work, especially when working with many teams across many time zones.  I frequently am on calls, Zoom, TEAMS, etc at all hours of the day and night.  

It’s not easy to navigate 🧭 but, if you know that you’ll have a couple of hours (or even 15 minutes) at 10a after a 4am daily meeting, take the time to recharge, take a walk, fix a healthy snack or meal, meditate – take time for YOU!  That’s the ultimate point.

There are a few ways a project or production manager can set boundaries for their off time in the demanding broadcast industry:

• Clearly communicate expectations: It’s important to communicate with your team and colleagues about your off time and clearly define your work hours and availability. Let them know when you will and won’t be available and how they can get in touch with you for emergencies.

• Delegate responsibilities if possible: Assign tasks and responsibilities to team members so that they can take care of urgent matters in your absence.  Give them the tools to succeed too.  You can cover them in their off-time, creating a symbiotic working relationship, snd trust. This will help you feel more comfortable taking time off and allow you to fully disconnect.

• Prioritize self-care: Taking care of your physical, mental and emotional health is important, especially when working in a high-pressure industry. Make sure you schedule time for yourself to recharge and do things you enjoy.

• Stick to your boundaries as much as possible: It can be tempting to check your work email or answer calls outside of work hours, but it’s important to stick to your boundaries to avoid burnout. Set up an automatic email reply or voicemail message letting people know when you are available and when you will respond.

By implementing these strategies, project and production managers can set healthy boundaries for their off time in the demanding broadcast industry. In saying that……read on…

Now, as anyone in the industry knows.  There are many “off hour” times we must respond (and for as long as it takes to resolve the issue).  Below are some guidelines to help navigate responding to work emergencies, and requests.

If you have to respond during your off time in the demanding broadcast industry, it’s important to prioritize urgent matters and set limits on how much time you spend working. Here are a few strategies you can use:

• Prioritize urgent matters: If you receive an urgent email or call during your off time, assess whether it requires immediate attention or if it can wait until your next workday. If it needs to be addressed right away, respond appropriately, but try to limit your involvement to only what’s necessary.

• Try to set limits on your response time: If you do need to respond, be clear about when you will be available and how long you can spend working. Let your team know that you will address the issue as soon as possible, but that it may take longer than usual due to your off hours.

• Use technology to your advantage: Set up rules and filters in your email inbox to prioritize urgent matters and filter out non-essential messages. Consider using an app or tool to help you manage and organize your workload more efficiently.

• Establish clear boundaries (as much as possible): Despite responding during your off time, you should still take time for self-care and stick to your work-life boundaries. Avoid working for extended periods or responding to non-urgent mattersto prevent burnout and maintain a healthy work-life balance.

Remember, it’s important to take care of yourself and set (flexible) boundaries, even in a demanding industry. By doing so, you can improve your overall well-being and performance at work.

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#cloud, Agile, AI, Career, Content Delivery Networks, Digital Platforms, Employment, gaming, Mentoring, Moving Forward, Technology

Discover How Generative AI is Transforming the Way We Work From Enterprise, Creative Design to Gaming – Embracing the future

Generative AI refers to a type of artificial intelligence that can generate new content, such as text, images, or audio, using machine learning algorithms. Unlike traditional rule-based systems, generative AI can create new content that is not based on pre-existing templates or data.

Generative AI can be used to create a wide range of content, from product descriptions to news articles to art. However, it cannot fully replace human creativity, as it lacks the ability to understand the nuances of language, culture, and context like humans do. Instead, it can be used as a tool to augment human creativity and help speed up the content creation process.

Several large companies are using generative AI to build meaningful tools. For example, OpenAI has developed GPT-3, a language generation model that can summarize, translate, and generate text. Adobe’s Sensei uses generative AI to enhance creativity in their platform by suggesting images, colors, and layouts that can complement a user’s design. Additionally, the music streaming service Amper Music uses generative AI to create custom original music tracks for users based on their preferences.

For those working throughout the chain of content creation, the rise of generative AI means that there is potential for increased efficiency and productivity. Writers, designers, and marketers can use generative AI tools to help them generate ideas, draft content, and streamline workflows. However, it also means that there may be job displacement as some tasks, such as content creation and curation, become automated. Therefore, it is important to embrace and adapt to these new technologies while also exploring how to harness them ethically and sustainably.

To harness technologies effectively, there are several steps you can take:

1. Stay informed: Keep up-to-date with emerging technologies and trends by reading industry publications, attending conferences and workshops, and networking with other professionals in your field.

1a. 5G Networks: The implementation of 5G networks is a game changer for the broadcasting industry, enabling faster and more reliable connections to support real-time high-quality multimedia services including live streaming, video on demand and remote productions.

1b. Virtual and Augmented Reality: Virtual and Augmented Reality technologies are expanding new ways for broadcasting. Virtual studios and augmented reality graphics can seamlessly integrate live video recordings with digital overlay objects, allowing the industry professionals to offer interactive storytelling.

1c. Artificial Intelligence: AI-enabled services such as voice-controlled interfaces, automatic captioning and machine learning systems are becoming more prevalent in the broadcasting industry. Advanced data analytics can also be used to help create personalized content and engage audiences more effectively.

1d. Cloud-based Workflows: Cloud-based workflows enable media production from anywhere in the world, allowing professionals to collaborate and work on the same project. This opens up new possibilities to reduce costs, streamline workflows and optimize resource utilization to provide high-quality content to the consumers with a shorter turnaround time.

1e. Interactive Live Streaming: Interactive live streaming brings an engaging experience to the audience by involving interactive elements such as live chat, polling, real-time feedback and social media integration during live streaming events.

2f. Generative AI is used in gaming to improve game design, create more realistic gaming experiences, and generate interactive game content. It can be used to create game levels and landscapes, generate non-player character dialogue, and design game assets such as weapons, vehicles, and characters. Generative AI can also be utilized to create unique and personalized game experiences for individual players, such as generating quests or challenges tailored to their playing style. Additionally, it can be used to improve game performance by predicting and adapting to player behavior, such as enemy AI behavior and player preferences.

• Streaming and cloud technology have revolutionized the broadcasting and gaming industries in recent years, offering new opportunities for content delivery and production. Here are some trends and applications for streaming and cloud technology in the broadcast industry:

• Live Streaming Services: Live streaming services offer broadcasters an effective way to reach audiences on multiple devices from anywhere. With cloud-based live streaming services, broadcasters can easily broadcast from remote locations, quickly deploy new channels, and scale services to meet audiences’ requirements.

• Cloud-based Production Workflows: The cloud provides a flexible and agile platform for media production processes, allowing for real-time collaboration, remote editing, and content storage. With the cloud, media professionals can work from anywhere, streamlining post-production workflows and reducing infrastructure costs.

• Content Delivery Networks (CDNs): Content delivery networks enable the distribution of media content over the internet to global audiences. They provide a reliable and scalable platform for video distribution, allowing broadcasters to deliver high-quality video and audio content to viewers.

• Personalization: Personalization is a growing trend in the broadcast industry, with broadcasters using streaming and cloud technology to tailor content to individual preferences. Cloud-based content operations systems use AI and machine learning algorithms to recommend content based on viewers’ watching habits and preferences.

• Multi-Platform Delivery: Streaming and cloud technology has enabled broadcasters to deliver content across multiple platforms simultaneously. With this technology, broadcasters can target audiences on linear TV, video-on-demand, social media platforms, and other digital channels.

There are several publications and resources available for broadcast industry professionals looking to stay up-to-date with emerging technologies including Broadcasting & Cable, TV Technology, Broadcasting World, Advanced Television and IBC365. These sources provides up-to-date news, insights, analysis and reviews of new technology trends and applications within the broadcasting industry.

2. Understand the technology: Dive deep into the technology tools that interest you and learn how they work, what they are capable of doing, and what their limitations are.

Broadcast technology tools are specialized hardware and software solutions used to capture, create, process, distribute, and transmit audio and video content in the broadcast industry. Here are some examples of broadcast technology tools, along with their capabilities and limitations:

2a. Cameras: Cameras capture audio and video content in various formats using lenses and sensors. They have limitations such as limited battery life, poor low-light performance, and limited dynamic range.

2b. Audio consoles: Audio consoles are used for mixing audio content, adjusting audio levels, and adding effects. They have limitations, such as high costs and complex operations.

2c. Video switchers: Video switchers are used to control multiple video sources and switch between them. They have limitations, such as limited inputs and outputs and high costs.

2d. Character generators: Character generators are used to create on-screen text and graphics. They have limitations, such as limited animation capabilities and limited font options.

2e. Video servers: Video servers store and play back video content. They have limitations, such as limited storage capacity and high costs.

2f. Production control systems: Production control systems manage and coordinate multiple technical elements of the production process. They have limitations, such as high costs and complexity.

2g. Audio routers: Audio routers are used to route audio signals to various destinations. They have limitations, such as high costs and limited routing options.

2h. Video routers: Video routers are used to route video signals to various destinations. They have limitations, such as high costs and limited routing options.

2i. Video monitors: Video monitors are used to display video content for monitoring and quality control. They have limitations, such as high costs and limited calibration options.

2j. Audio signal processors: Audio signal processors are used to enhance and manipulate audio signals. They have limitations, such as high costs and complex operation.

2k. Video encoders: Video encoders convert video content into various digital formats for transmission and distribution. They have limitations, such as limited encoding options and sometimes, degraded video quality.

2l. Video decoders: Video decoders decode video content from its digital format for viewing. They have limitations such as compatibility with only certain video codecs/formats.

2m. Satellite feeds: Satellite feeds are used for remote broadcasts, such as news reporting or live events. They have limitations, such as limited availability, limited bandwidth, and high costs.

2n. Teleprompters: Teleprompters display script and other prompts for presenters to read while looking directly into the camera. They have limitations, such as high costs and dependency on electricity.

2o. Video replay systems: Video replay systems are used to replay video content for instant replay, highlight packages, and analysis. They have limitations, such as high costs and limited storage capacity.

2p. Virtual studio technology: Virtual studio technology is used to create virtual sets in real-time broadcast. They have limitations, such as high costs and complex operations.

2q. Video asset management systems: Video asset management systems store and manage video content in various formats. They have limitations, such as limited storage capacity and compatibility with certain video codecs/formats.

2r. Audio processing equipment: Audio processing equipment is used to reduce noise, enhance tonal balance, and improve the sound quality of audio content. They have limitations such as limited amplitude (loudness) and processing capabilities.

2s. Transmitters: Transmitters are used to broadcast radio and TV signals. They have limitations such as limited ranges, vulnerability to weather, and the need for a proper frequency assignment.

2t. Test and measurement equipment: Test and measurement equipment is used to test and measure the quality of audio and video signals. They have limitations such as high costs and complex operations.

Overall, the capabilities and limitations of these broadcast technology tools depend on specific use cases, system interoperability, and advanced usage settings. Despite their limitations, these tools are essential for creating and distributing high-quality audio and video content for broadcast audiences worldwide.

3. Identify opportunities: Assess how these technologies can be used in your work or business to improve processes, increase efficiency, or boost productivity.

Generative AI can be used in your broadcast work or business to:

3a. Generate automated transcripts: AI can transcribe audio and video content automatically, making it easier to produce written content based on your broadcast.

3b. Enhance Production: AI can help reduce downtime and increase efficiency in broadcast production through the automation of routine tasks such as video editing, subtitling, or captioning.

3c. Personalize Content: AI can analyze viewer data to create targeted content resultantly enhancing viewership.

3d. Streamline Scheduling: AI can study patterns in broadcast data to help you schedule your programming and ad spots for optimum results.

3e. Improve News Coverage: AI can detect trending topics and stories mentioned on social media thus allowing for quick updates and analysis of data.

3f. Experiment: Don’t be afraid to experiment and try new things with the technology. Test different approaches, assess results and iterate your approach.

3g. Collaborate: Work with others to share knowledge, exchange ideas, and experiment together. Remember that collaboration often leads to better outcomes than working in silos.

3h. Consider ethical implications: Be responsible and thoughtful about the impact that technology has on society and individuals. Consider ethical implications of using technologies, and champion inclusivity and equity throughout your work.

Overall, harnessing technologies effectively requires a combination of knowledge, experimentation, collaboration, and ethical considerations.

Some gaming publications and their capabilities are:

• IEEE Transactions on Games – A scholarly journal that publishes original research and case studies related to games and game AI. It covers topics such as game theory, AI algorithms for game playing, interactive storytelling, and serious games for education and health.

• Journal of Game AI – An open-access online journal that publishes papers on game AI research, from decision-making algorithms to dialogue and speech generation, procedural content generation and more.

• AI and Games – A website that focuses on using AI in game design, including exploring the latest advances in AI technology, discussing game AI case studies in commercial games, and sharing practical game development examples.

• Game AI Pro – A book series that offers a collection of practical tips and techniques for game AI programming, including topics such as AI decision-making, pathfinding, game physics, and machine learning.

• Game Programming Gems – A book series that covers game programming topics in general, but has a section dedicated to game AI. The section provides practical solutions to common game AI problems that developers may encounter.

• Gamasutra – The Art & Business of Making Games – A website that covers topics related to game development, including design, programming, audio, and AI.

• AI Game Dev – A website that provides resources for game developers looking to implement AI in their games. It offers tutorials, articles, and code examples to help developers learn how to use different AI techniques, such as neural networks, decision trees, and rule-based systems.

• International Conference on Computational Intelligence in Games – A conference that brings together researchers and practitioners from academia and industry to discuss advances in game AI, computational intelligence, machine learning, and data mining.

• Foundations of Digital Games (FDG) conference – A conference that covers research and development in game design, game technology, and game AI. It includes sessions on generative storytelling, AI for player experience, and procedural content generation.

• International Conference on the Foundations of Digital Games – A conference that covers a range of topics related to digital games, including game AI, game design, and game development. It provides a forum for researchers and practitioners to share their findings and work in these areas.

• IEEE Conference on Games – A conference that focuses on computer games, board games, video games, and their applications. It covers topics such as AI for gaming, mobile games, virtual and augmented reality games, and game analytics.

• Entertainment Computing Journal – A journal that covers a range of topics related to entertainment computing, including game development, game AI, virtual and augmented reality, and interactive storytelling. It provides insights into the latest research and practical applications in these areas.

Generative AI can be used in gaming work or business in several ways to improve processes, increase efficiency, and boost productivity. Here are some examples:

  1. Procedural content generation – Using generative AI techniques like neural networks and genetic algorithms, you can generate game content such as levels, textures, and characters automatically. This saves time and effort required for manual content creation and allows for infinite possibilities in content creation.
  2. Automated Testing – Generative AI can help automate the process of testing games by generating test cases and running them automatically. This saves time and reduces the risk of human error in the testing process.
  3. Intelligent NPCs – Using generative AI, you can create non-playable characters with intelligent behaviors that can adapt and learn based on player interactions. This enhances the player experience and can increase engagement.
  4. Natural Language Processing – Natural language processing techniques can be used to create more immersive dialogue and storytelling experiences in games, allowing players to interact with the game in a more natural and fluid way.
  5. Game Balancing – Generative AI can analyze player interactions with the game and provide real-time feedback to game designers for balancing game mechanics and improving gameplay.

Overall, generative AI techniques can help game developers create games more efficiently, with more creativity, and with enhanced player experiences, ultimately leading to a more productive and profitable business.

Some popular publications for streaming and cloud technology trends in the broadcast industry are Streaming Media, MediaPost, Multichannel News, and TV Technology. These sources provide up-to-date news and in-depth analysis on the latest streaming and cloud technology trends and applications for the broadcast industry.

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Career, Digital Platforms, Mentoring, Moving Forward, publishing

Finding Your Voice: How to Choose the Perfect Publishing Platform for Your Writing

The thought of Publishing can be daunting to some. It’s easier than you would think.

  • Create a list of topics for at least 30 days, it can be laser focused or an eclectic grouping about many things.
  • Write what you’re comfortable with, be willing to dig deep. Whether Technical, Creative, or anything in-between, Just Go For It!

MadCap Flare

A documentation authoring and publishing tool developed by MadCap Software. It is primarily used by technical writers to create and publish digital documentation. In Flare, publishing refers to the process of taking content that has been authored in the software (such as help files or user manuals) and generating output that can be published and distributed to users. 


To publish content in Flare, you need to first create a target, which is the output format you want to generate. Flare supports a wide range of output formats, such as HTML5, PDF, and EPUB. Once you’ve created a target, you can select the topics or sections of your content you want to include in the output, as well as any styling or formatting options you want to apply. Finally, you initiate the publishing process, and Flare generates the output in the format you specified. The resulting output can then be distributed to users via various channels, such as a website, a help center, or a mobile app.

In addition to Flare, MadCap Software has developed several other platforms for content creation and management, including:

1. MadCap Central: A cloud-based platform that allows teams to collaborate on content creation, store and manage documentation assets, and track project progress.

2. MadCap Mimic: A platform that allows users to create software simulations and demonstrations, which can be used for training and support purposes.

3. MadCap Lingo: A translation management platform that simplifies the process of translating content into multiple languages.

4. MadCap Contributor: A tool that enables subject matter experts to contribute knowledge and content to documentation projects, without requiring them to use Flare or other authoring tools.

Overall, MadCap Software offers a comprehensive suite of tools for technical communicators and content creators, with a focus on streamlining the authoring and publishing process, improving collaboration, and enhancing the user experience.

WordPress

Publishing on WordPress refers to the process of making your written content or multimedia files available on your WordPress-powered website or blog. WordPress is a content management system (CMS) that allows website owners to create and publish content to their sites without requiring extensive technical knowledge.

To publish on WordPress, you first need to log in to your account and navigate to the WordPress editor. This is where you create new posts, pages, and other types of content. Once you’re in the editor, you can add text, images, videos, and other media to your post or page, and format your content using a variety of styling options.

Once you’re happy with your content, you can specify its status (such as “draft” or “published”) and any other relevant metadata, such as categories and tags. When you’re ready to publish, simply hit the “publish” button, and your content will be added to your website, where it can be viewed by your visitors.

WordPress also allows you to share your published content across a variety of social media platforms and other channels, making it easy to get the word out and reach a wider audience. Additionally, WordPress offers a wide range of plugins and themes that can help you enhance your content and customize your site to meet your specific needs.

WordPress offers a vast library of plugins that enable users to add various features and functionalities to their websites beyond the basic content creation and management. Here are some popular types of plugins that WordPress offers:

1. SEO: WordPress provides several plugins that can help optimize search engine ranking for your website, such as Yoast SEO, All in One SEO Pack.

2. Security: WordPress also offers multiple security plugins, such as Wordfence, iThemes Security, and Jetpack Security. These plugins enhance the security of your site, prevent hacks and malware attacks.

3. Backup: Backup plugins, like UpdraftPlus or BackupBuddy, are imperative to store your website’s critical data, including your posts, pages, media, and customization.

4. Performance and Speed: Plugins such as WP Smush and W3 Total Cache help optimize the performance and speed of your WordPress website.

5. Forms and Surveys: There are several WordPress plugins to create forms and surveys, like Gravity Forms, WuFoo Forms, and Contact Form 7.

6. E-commerce: WordPress offers several plugins that allow you to create and run an online store within your website, such as WooCommerce and Easy Digital Downloads.

7. Social Media Integration: There are numerous WordPress plugins that enable you to integrate social media platforms, which helps to increase website traffic. Popular plugins include Jetpack and Social Warfare.

These are a few examples of the numerous plugins that WordPress offers. You can browse the WordPress repository to find many other plugins that can help enhance your website’s functionality and performance.

Differentiating the platforms: 

MadCap Flare is a technical authoring tool that enables the creation of various types of technical documentation. Unlike WordPress, MadCap Flare does not offer plugins in the traditional sense, but it offers several built-in features and functionality that add value to the technical writing process. Here are some of the features MadCap Flare offers:

1. Single-Source Authoring: MadCap Flare allows authors to write content once and publish the same content in multiple formats automatically. With the Single-Source Authoring feature, you can publish technical documentation in web-based Help systems, PDF, Microsoft Word, HTML5, and other formats.

2. Content Reuse: Authors can reuse the same content across various projects and documentation types with MadCap Flare. This feature enables multiple writers to access, manage and update the same content, saving time and reducing errors.

3. Conditional Text: MadCap Flare offers a feature called Conditional Text. This feature allows authors to include or exclude specific text or images based on conditions such as audience, language, or platform.

4. Responsive Design: MadCap Flare supports responsive design, and authors can use this feature to create documentation that’s optimized for various devices with different screen sizes. The content is adjusted automatically based on the device’s screen width.

5. Translation: With MadCap Flare, it’s effortless to create content for international audiences. Authors can translate content into multiple languages with MadCap Lingo, a built-in translation tool.

6. Reports: MadCap Flare offers reporting features that enable content authors to track the progress of documentation in real-time. For example, you can see how much work has been done and how much is left unfinished.

These are some of the features that MadCap Flare offers to simplify the technical documentation creation process.

WordPress (CMS) offers two main platforms: WordPress.com and WordPress.org. Here’s what you need to know about each platform:

1. WordPress.com: This is a hosting platform that offers a user-friendly interface for creating and managing a website. WordPress.com offers a free version that includes limited features and functionality, and paid plans that allow users to customize their website and add additional features such as a custom domain name, eCommerce functionality, and more. WordPress.com handles site security, backups, and software updates, but users are restricted in terms of customization options and plugins.

2. WordPress.org: This is a self-hosted platform that requires users to download the software and install it on a web host. With WordPress.org, users have complete control over their website’s design, functionality, and content. Users can customize their website’s appearance by choosing from thousands of free and paid WordPress themes or designing their custom themes. Additionally, users can install plugins, which offer additional features such as contact forms, social media integration, image optimization, SEO, and more. However, managing the website’s security, backups, and software updates rests solely on the website owner.

In summary, WordPress.com is a hosting platform that offers limited customization options but handles all the website management tasks while WordPress.org is a self-hosted platform provides full control over the website’s customization, but users need to manage their security and software updates.

Similar Publishing Platforms including WordPress:

1. WordPress

2. Medium

3. Tumblr

4. Squarespace

5. Blogger

6. Wix

7. Ghost

8. Joomla

9. Drupal

10. HubSpot

11. Weebly

12. Typepad

13. Shopify

14. Big Cartel

15. Zenfolio

16. Cargo Collective

17. SmugMug

18. DeviantArt

19. Behance

20. Dribbble

21. Issuu

22. Lulu

23. Blurb

24. CreateSpace

25. MagCloud

Similar Publishing Platforms including MadCap Flare:

1. MadCap Flare

2. Adobe RoboHelp

3. Help+Manual

4. ClickHelp

5. Oxygen XML Editor

6. Paligo

7. Zoomin

8. Docutools

9. ProcedureFlow

10. ScreenSteps

11. HelpSmith

12. Dr.Explain

13. Manula

14. Dozuki

15. MindTouch

16. Jorsek’s easyDITA

17. PubsHub

18. Inforuptcy

19. Xpertdoc

20. EasyVista

21. Pathwright

22. Wordwall

23. SmartSheet

24. Workzone

25. Easelly

Technical Publishing Platforms (this is not an exhaustive list):

1. GitHub

2. GitLab

3. Bitbucket

4. Atlassian Confluence

5. Google Sites

6. Apache OpenOffice

7. LibreOffice

8. Microsoft Office 365

9. Google Drive

10. Dropbox Paper

11. Evernote

12. Notion

13. Trello

14. Basecamp

15. Asana

16. Jira

17. Discourse

18. Vanilla Forums

19. Zendesk

20. Freshdesk

21. Help Scout

22. Intercom

23. UserVoice

24. Usabilla

25. Mural

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